Privacy Policy
Introduction
lephivana operates under Australian privacy legislation, primarily the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information when you use our comparative company analysis services.
We take your privacy seriously. This document outlines your rights regarding personal data and describes the procedures we follow to ensure your information remains secure and is used appropriately.
Information We Collect
We collect various types of information to provide our financial analysis services effectively:
Personal Information
Name, email address, phone number, business details, and professional information you provide when creating an account or requesting our services.
Usage Data
Information about how you interact with our platform, including pages visited, time spent on sections, and features used during your analysis sessions.
Technical Information
IP addresses, browser type, device information, and technical specifications necessary for platform functionality and security purposes.
Financial Data
Company financial information you upload or input for analysis purposes, including revenue figures, expense data, and other business metrics.
How We Use Your Information
Your information helps us deliver personalized financial analysis services and maintain platform security:
- Providing comparative company analysis and financial insights
- Customizing reports based on your industry and business requirements
- Communicating important updates about your analyses and account
- Improving our analytical algorithms and platform functionality
- Ensuring platform security and preventing unauthorized access
- Complying with Australian financial reporting and privacy requirements
- Processing subscription payments and managing your account
Data Sharing and Third Parties
We maintain strict controls over information sharing and only work with trusted service providers:
Service Providers
We share limited information with carefully selected third parties who assist in platform operations, including cloud hosting providers, payment processors, and analytics services. All third parties must comply with Australian privacy standards and maintain equivalent security measures.
Legal Requirements
We may disclose information when required by Australian law, court orders, or regulatory requirements. This includes compliance with Australian Securities and Investments Commission (ASIC) requests and Australian Taxation Office requirements where applicable.
We never sell your personal information to third parties for marketing purposes. Any data sharing occurs only as described in this policy and with appropriate safeguards in place.
Your Rights Under Australian Privacy Law
Australian Privacy Principles grant you specific rights regarding your personal information:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request copies of personal information we hold about you | Email privacy@lephivana.world with identification verification |
| Correction | Request correction of inaccurate or incomplete information | Contact us with details of required corrections |
| Deletion | Request deletion of personal information in certain circumstances | Submit written request explaining reasons for deletion |
| Complaint | Lodge complaints about privacy practices with us or regulatory authorities | Contact our Privacy Officer or the Office of the Australian Information Commissioner |
Data Security and Protection
We implement comprehensive security measures to protect your information:
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Encrypted data storage using AES-256 encryption standards
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Automated backup systems with secure off-site storage
Administrative Controls
- Staff training on privacy obligations and data handling procedures
- Access controls limiting employee access to necessary information only
- Regular review of data collection and processing practices
- Incident response procedures for potential security breaches
Physical Security
Our Australian data centers maintain strict physical security controls, including 24/7 monitoring, biometric access controls, and environmental protections for server infrastructure.
Data Retention and Deletion
We retain your information only as long as necessary for business purposes and legal compliance:
Retention Periods
- Account information: Maintained while your account remains active plus 7 years after closure
- Financial analysis data: Retained for 7 years to comply with Australian business record requirements
- Usage logs: Automatically deleted after 24 months unless required for ongoing investigations
- Marketing communications: Until you unsubscribe or request removal
Deletion Procedures
When retention periods expire or you request deletion, we permanently remove your information from our active systems. Some data may persist in encrypted backups for up to 90 days before complete deletion.
International Data Transfers
While we primarily store data within Australia, some service providers may process information internationally:
When we transfer data outside Australia, we ensure adequate protection through approved mechanisms such as binding corporate rules, standard contractual clauses, or transfers to countries with adequate privacy protections as recognized by Australian authorities.
We maintain oversight of all international transfers and regularly review the privacy practices of overseas service providers to ensure continued compliance with Australian privacy standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance platform functionality and analyze usage patterns:
Essential Cookies
Required for platform operation, including session management, security features, and user authentication. These cannot be disabled without affecting platform functionality.
Analytics Cookies
Help us understand how users interact with our platform to improve services and user experience. You can opt out of analytics tracking through your account settings.
Cookie Management
Most browsers allow you to control cookie settings. However, disabling certain cookies may limit platform functionality or prevent access to some features.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through:
- Email notification to registered users
- Prominent notices on our platform
- Updated effective dates on this policy
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we protect your information.
Privacy Contact Information
For questions about this privacy policy, to exercise your privacy rights, or to discuss privacy concerns, please contact our Privacy Officer:
lephivana Privacy Officer
Level 3, Queen Adelaide Building
90-112 Queen St, Brisbane City QLD 4000, Australia
Phone: +61893095179
Email: privacy@lephivana.world
We respond to privacy inquiries within 30 days as required by Australian privacy legislation.